Shipping Policy

Thank you for visiting and shopping at https://www.dvzmalaysia.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays. Estimated duration to receive product should be 5-7 business days for Peninsular Malaysia and 7-9 business days for East Malaysia.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

DVZ MISHANG (M) SDN. BHD. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Yes, we ship our products all over the world